These are our terms and conditions. Please read them with care.
Security
All of our credit and debit card transactions are processed using VSP (SagePay Verisecure Payment System). SagePay, formerly Protx, are an approved payments solution provider for most major banks or financial institutions such as Lloyds TSB cardnet, Barclays, HSBC, American Express, Halifax and Bank of Scotland. All card numbers are encrypted in using 128 bit encryption. This information is not kept or passed on to us.
Cancellation/Cooling Off Period
7-DAY, 100% SATISFACTION GUARANTEE - As per The Distance Selling Regulations, AC Web Stores offers a cancellation period of 7 working days, beginning the day after you receive the goods, during which you have the right to cancel your order and receive a full reimbursement of all money paid. In order to do this, you must provide notice of cancellation in writing and it must be posted or emailed to our stated business address within the cancellation period. Please note that you will be responsible for the cost of returning the goods to us unless we delivered the item to you in error or the item is faulty.
WEEE Regulations
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge. The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK, recycling reduces the environmental and health risks associated with sending electrical goods to landfill.
AC Web Stores Limited is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.
Customers must return their like-for-like WEEE item to us within 28 days of purchasing their new item. Customers must cover the cost of returning their WEEE item.
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.
Goods Colours & Colour Reproduction / Website Images
It is regrettable that we are not able to provide customers with colour-perfect images of our items on the web site. Customers accept that the photographs we make available on our website are as accurate as possible but are provided for informational purposes only, in order to give prospective customers a guide.
Prices
The price you pay will be that specified in the checkout facility on the website. Prices for goods include postage. All prices are inclusive of VAT at current UK rates.
Contacting Us
If you wish to contact us please email us at info@acwebstores.com
or alternatively you can post at:-
AC Web Stores Limited
Unit 5, Dove Court
Aston Clinton
Bucks
HP22 5AQ
From the UK 01296 630663
Outside the UK +44 1296 630663